To solve complex problems (wicked problems), it is necessary to be able to draw them and thus visualize them in the form of systems. This map becomes the support for a study involving all the stakeholders and experts necessary to face the complexity.
Benefits of systemic & complex Design
The systemic approach allows to model and visualize each project, service, product, organization etc ... as a system. This visualization makes it possible to deconstruct the complexity of certain subjects and to facilitate the necessary cooperation of a wide variety of actors in connection with this system.
👉 Play with complexity
The complexity approach involves thinking at multiple levels, linking or isolating certain pieces of information as needed. The approach is based on going back and forth between increasing complexity and a descent towards simplicity in order to be able to act but without losing the link. To do this, a whole battery of methods and tools to be used wisely are offered by the facilitator.
👉 Model and visualize everything in systems
Long discussions, presentations, study reports are not suitable tools when it comes to working in complex situations. The systemic approach is based on the mapping of the study system, such as the creation of a system map. This object makes it possible to realize what one could not see otherwise and to work together with a high level of information.
👉 Facilitate multi-stakeholder cooperation
Each actor in a project has his own prism for reading the system, the links, the implications, the priorities ... which is a source of debate and opposition. Working on a visual and common system brings the necessary distance and makes it possible to shift, to change the gaze, thus facilitating cooperation between very different profiles.
👉 Prioritize and decide accurately
Take the example of ecological problems: where to start? How to prioritize changes? Everything is linked, everything is important ... it is the large amount of information and the complexity of the subject that freezes effective decision-making.
Using a system map (such as a participatory fresco for example), it is possible to navigate this system, test scenarios, question the implications and cause / effect links, etc. thus, it becomes possible to facilitate the research and reflection of a whole working group in collective intelligence.
It is this cooperative work with the right support that will make it possible to discover the real basic questions, to determine the priorities and thus to decide wisely and beyond the assumptions of each one.
👉 Switch from a large complex project to simple first actions
The whole objective of the systems approach is to be able to act in a complex situation and decide on the appropriate orientations. We explore, question and thus gradually descend to the first very concrete actions to be implemented and which participate in a more global change desired.
> "Start small and focused to drive big, global changes"
The general idea of the approach is to channel and give meaning to the actions of all the actors in a system. Each one finds its place, understands its implication and will be able to act according to a common sense and in global coherence.
👉 To discover some case studies and examples (fr) 📚Go to my Notion page with partners like EDF R, Chanel, SNCF...
If you feel that the systemic & complex Design process can meet the needs of your project, do not hesitate to contact me directly and let's talk about it. 👇